Zoho CRM vs Freshsales — 2026
Full comparison of pricing, features and reviews for 2026. Find out which is the best choice for your SME.
Detailed comparison
Zoho CRM
Complete and affordable CRM
Freshsales
Intelligent CRM with built-in AI
Zoho CRM
Zoho CRM is a comprehensive and cost-effective solution for SMEs. With a free plan for 3 users and advanced features at low cost, it offers excellent value for money.
- ✓800+ integrations
- ✓From €14/month
- ✓6,800 reviews
- ✗Rating: 4.1/5
Freshsales
Freshsales is a modern CRM with built-in AI features for lead scoring, task automation and deal prediction. EU hosting and free plan available.
- ✓Rating: 4.5/5
- ✗From €15/month
Which tool to choose based on your use case?
Pricing comparison
Frequently asked questions
What is the difference between Zoho CRM and Freshsales?
Zoho CRM and Freshsales are two SaaS solutions in the same category. After analyzing pricing, features and reviews, Freshsales scores best overall for European SMEs in 2026.
Does Zoho CRM have a free plan?
Yes, Zoho CRM offers a free plan with basic features. Ideal for testing the tool before committing.
Which is cheaper, Zoho CRM or Freshsales?
Zoho CRM is the most affordable option with a starting plan from €14/month.